AVST recognizes that your Unified Communications applications are mission critical. Our XpressCare® software maintenance and support offerings provide customers with quick and timely problem resolution, trained and certified technical, and a support staff current on industry standards and technologies. A key component to the quality of our support services is our global network of authorized AVST Resellers who provide local support for customers. AVST Resellers receive continued education and certification on AVST products. Additionally, depending on requirements, customers have the option of direct AVST support.
AVST’s most popular and cost-effective offering, Standard XpressCare provides full software maintenance and technical support from your Authorized Reseller.
Premium XpressCare includes all the benefits of Standard XpressCare as well as direct access to AVST Technical Support for customers who have met AVST technical requirements*.
*Customer must maintain two employees who have completed AVST online technical training.
Select XpressCare is available for customers who wish to obtain direct AVST Tier 1 support (24/7 x 365) rather than receiving support through a reseller. Customers on Select XpressCare are not required to meet technical requirements.
Click here to learn more about XpressCare.
For AVST customers requiring technical support, AVST recommends contacting your authorized AVST Reseller. If you need assistance finding a reseller, please contact AVST Sales at (866) 368-0400 or click here to contact an AVST Regional Sales Manager directly.
AVST welcomes your ideas for new product features and capabilities. You can email us at firstname.lastname@example.org.