TeamQ: Informal Call Center Solution for CX-E
Workplaces are changing. Quality service is imperative in today’s competitive business environment, but you don’t have to invest in a formal contact center to deliver it. Businesses are seeing a new generation of workers – from small structured organizations like an internal help desk, to unstructured teams of knowledge workers, such as sales, service or technical support personnel -- who don’t operate like a formal contact center, but still handle multiple incoming service requests. Welcome TeamQ, a cost-effective informal call center solution.
Join the webinar to learn more:
- Informal call center defined
- Benefits of informal call centers
- Drivers for informal call center technology
- TeamQ overview
- Cost analysis
Attendees will receive a free copy of the white paper, “Evaluating the ROI of Informal Call Centers” by Jay Lassman, UC Analyst.