Boost Call Completion
With today’s mobile-first mentality, call completion is no longer just a matter of sending calls to a single phone number. Employees are working from different locations, utilizing multiple devices – from desk phones and softphones to mobile devices.
To make call routing successful, the process needs to be automatic, not requiring any user involvement. Learn how to utilize contextual information to route calls and increase first-time call completion dramatically.
Is it time to boost call completion? Register today.