AVST Webinars

AVST Webinar
Calls Matter - Boost Call Completion

How important is a phone call? Very important. In a recent study, business workers ranked picking up the phone as the #1 most effective and valued way of communicating externally, beating out email, IM, text messaging and video.

Calls still matter. Learn how to boost first-time call completion and make sure your most important business calls are managed efficiently.

  • Context-based call routing to increase first time call completion
  • Powerful automated attendants simultaneously handle complex call processing flows across multiple PBXs
  • Unified name directories accessible with speech or dial by name
  • Give incoming callers status updates to make informed decisions about how best to proceed – leave a message or try another person


Calls Matter - Boost Call Completion - Video


Calls Matter - Boost Call Completion - Slides