4 UM Options for Microsoft Exchange Online UM Customers
Microsoft announced that as of July 2018 they will be discontinuing support for Session Border Controllers to connect 3rd party PBX systems to Exchange Online UM. This news will force many customers to seek an alternative UM solution that integrates with Office 365 and their existing telephony infrastructure.
Microsoft lays out four migration options:
- Complete migration from 3rd party on-premises PBX to Office 365 Cloud PBX
- Complete migration from 3rd party on-premises PBX to Skype for Business Server Enterprise Voice on-premises
- If you have a mixed deployment of a 3rd party PBX and Skype for Business, connect the PBX to Skype for Business Server using a connector from a Microsoft partner, and continue using Exchange Online UM through that connector
- Look into implementing a 3rd party voice/unified messaging system
Learn the steps to a smooth path to your Skype for Business future, without disrupting your operations today.